01 Collection Assistant

Akwajobs   (Douala, Cameroon)

Posted : 14 September, 2022

Category : Banking and Finance, Business Law, Criminal Law   Location : Douala, Cameroon

Job type : Full Time

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Banque Atlantique is recruiting 01 Collection Assistant

MAIN MISSION

 Collect debts due from the bank from defaulting customers in compliance with the rules in force

QUALIFICATIONS AND EXPERIENCE 

• Bac+3 in Banking and Finance, Business Law, Criminal Law, or any related field
• Minimum of three (03) years of experience in a similar position 
• Bilingualism (French-English) would be an asset

MAIN ACTIVITIES 

Customer account management 

• Identify and maintain debtor files (contact, address changes, etc.) 
• Monitor doubtful off-balance sheet commitments and carry out related actions (telephone calls, notice of delay, reminder letters, etc.) 
• Compile overdue accounts reports and report defaulted payments to credit reporting agencies 

Participation in litigation actions 

• Consolidate late payments into a customer file
• Investigate and resolve complaints regarding failed debt collection attempts
• Negotiate moratoriums / protocols with the client 
• Transmit invitations to the contradictory closure of the account balance and legal account closure 
• Prepare case transfer memos to Litigation
• Continuously collaborate with external partners (bailiff, lawyer, expert, detective, etc.) with a view to compiling litigation files

REQUIRED SKILLS 

• Good knowledge of the banking sector
• Good knowledge of business law and litigation 
• Mastery of negotiation techniques applied to recovery 
• Mastery of verbal and written communication techniques 
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) 
• Integrity 
• Team spirit 
• Organization and rigor
• Ability to work under pressure 
• Interpersonal skills

 HOW TO APPLY?

Send your curriculum vitae to rh.recrutement@banqueatlantique.net specifying in the subject: "Collection Assistant"

LOCATION: Douala .

DEADLINE: Wednesday, September 21, 2022

N.B: 3 weeks after this date, if you have not been contacted, please consider your application unsuccessful.

 

 

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