Branch Manager/ Agency Manager at Parklane Travels

Akwajobs   (Buea, Yaoundé, and Douala, Cameroon)

Posted : 7 March, 2022

Category : Management   Location : Buea, Yaoundé, and Douala, Cameroon

Job type : Full Time

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Branch Manager/ Agency Manager

About us

An inter-urban transportation company, Parklane Travels is looking to provide affordable yet comfortable transportation services within the national territory. Commencing with the Buea-Yaoundé route, we are actively seeking the services of a Branch/Agency Manager. 

 

Primary purpose:

A Bus transportation manager plans, organizes, directs, and controls the operations of bus operators. They also co-ordinate and direct the activities of staff, overseeing not only the day-to-day tasks, but the hiring, training, and evaluating of staff members.

Responsibilities

As a travel agency manager, you'll need to:

• Making Sure Vehicles are properly maintained: Sanitary conditions, Routine maintenance, and repairs etc.
• Reducing the risk of vehicle overloading.
• Keeping bus schedules and coordinating team members.
• Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
• Ensuring that drivers and other related staff comply with transportation-related policies, as well as safety rules, government regulations etc.
• Promote and market the business.
• Manage budgets and maintain statistical and financial records
• Sell travel products and tour packages
• Deliver and exceed branch performance and productivity
• Take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers.
• Deal with customer enquiries and aim to meet their expectations.
• Provide sales reports to head office.
• Implement alternative and innovative ideas for achieving new business.
• Oversee the smooth, efficient running of the agency.
• Give report on employees’ attendance on a monthly base.
• Deal with minor employee complaints.
• Deal with disciplinary matters and customer complaints.

Key Requirements

• Strong Leadership and Team-building skills
• Proven sales and marketing abilities
• Excellent Customer Service skills
• Proficient Financial management skills
• Time and risk management skills
• Great Conflict Resolution Skills
• Ability to work well with team members and navigate stressful situations.
• Critical thinking skills and Analytical mindset.
• Second language as an asset (English Or French)
• Proficiency in Microsoft Office (Microsoft word, Excel, PowerPoint, Outlook)

Nice to Have

• Transportation Industry experience (5 years or more).
• Minimum of 5 years working experience.

 

To apply, send CVs and Cover letters to hr.parklanetravels@gmail.com  in pdf or word format with subject “Branch Manager”

 

PS: Specify your location e.g. (Buea, Yaoundé, Douala)

 

Closing date: 30th March 2022. 

 

NB: Only qualified candidates will be contacted

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NB: 

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Recruitments in Cameroon are free, be careful if fees are requested and never send money by electronic transfer (MOMO or OM), or personal documents like your CNI

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