Business Support Assistant G5

Akwajobs   (Saf, Nord-Ouest, Cameroon)

Posted : 13 October, 2021

Category : Administrative Services and Support    Location : Saf, Nord-Ouest, Cameroon

Job type : Full Time

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

About Wfp

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 11 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville.

For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger

ORGANIZATIONAL CONTEXT

This position is found in Johannesburg Regional Bureau. Under the supervision of the Special Advisor (AUDA/NEPAD) and will deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery. At this level, the Job holder is expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices.

The African Union (AU) established as a unique Pan African continental body, is charged with spearheading Africa’s rapid integration and sustainable development by promoting unity, solidarity, cohesion and cooperation among the peoples of Africa and African States as well as developing a new partnership worldwide. Its Headquarters is located in Addis Ababa, capital city of Ethiopia.

The New Partnership for Africa’s Development (NEPAD) is a programme of the African Union adopted in 2001 in Lusaka, Zambia, aimed primarily at poverty alleviation and promotion of economic growth and sustainable development in Africa. As a consequence of the integration of NEPAD into the structures and processes of the African Union, the NEPAD Planning and Coordinating Agency (NPCA) has been established by the Decision of the 14th AU Assembly of February 2010 as the technical body of the African Union, in replacement of the NEPAD Secretariat.

NEPAD Agency has transformed into the African Union Development Agency. The aim of the African Union reforms is to streamline and improve effectiveness and efficiency in delivering the implementation of AU decisions, policies and programmes across all AU organs and institutions. One the recommendations of the reforms is to transform the technical body of the AU, the NEPAD Agency into the African Union Development Agency (AUDA-NEPAD). The decision was made during the 31st Ordinary Session of the Assembly of African Union Heads of State and Government in Nouakchott, Mauritania, African Heads of State and Government, in July 2018.

AUDA-NEPAD is an African-owned and led continental agency, spearheading Agenda 2063. The decision on the African Union Development Agency is an affirmation by Member States of their commitment to own an instrument that will champion development support to countries and regional bodies in advancing their priorities through the implementation of Agenda 2063.

• To coordinate and execute priority regional and continental projects to promote regional integration towards the accelerated realisation of Agenda 2063;
• To strengthen capacity of African Union Member States and regional bodies;
• To advance knowledge-based advisory support,
• To undertake the full range of resource mobilisation, and
• To serve as the continent’s technical interface with all Africa’s development stakeholders and development partners

JOB PURPOSE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not All-inclusive)

• Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
• Manage and maintain records and databases, to ensure information is organised and readily available for staff including hardcopies and electronic files.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Contribute to improvement of business procedures and processes.
• Collect and perform basic analysis of data to contribute to quality business information management.
• Initiate purchase requisitions and micro purchase order for goods and services ensuring correct objects of expenditure and availability of funds.
• Arrange meetings, workshops, seminars and briefings as required.
• Record minutes of meetings and disseminate to all eligible staff.
• Perform other related duties as may be assigned.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Standard Minimum Qualifications

Education : Completion of secondary school education. A post-secondary certificate in General Administration, Office Adminisration, Secretarial Studies, Management or Social Sciences.

Experience : Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language: Fluency in English language

Knowledge & Skills

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to perform multiple tasks and work under pressure with a wide range of individuals and institutions.
• Able to work under minimal supervision, be proactive, initiative and with sound judgment.
• Excellent, writing and editing skills.
• High level of accuracy, attention to detail and thoroughness.
• High level of integrity and accountability, flexible approaches to work coupled with enthusiasm, commitment and energetic.
• Creative thinking and problem solving skills.
• Good organisation, planning, analytical and time management skills.
• Excellent interpersonal skills.
• Experience in working in a multicultural and international organisation.
• Ability to maintain confidentiality.
• Good knowledge and experience in customer service.
• Advanced working knowledge of computer applications (MS Office).

CONTRACTUAL INFORMATION

• This is a 1 Year Renewable Fixed Term Contract
• Net monthly salary range: R25630 to R30187
• Benefits: 30 Days Annual Leave, Pension & Medical Insurance

DEADLINE FOR APPLICATIONS

Friday 22 October 2021 at 11:59 South African Time

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