Commercial Director at DHL Express Cameroon

Posted : 11 November, 2019

Job type : Full Time

Commercial Director

Location: Douala, Cameroon
Business Unit: DHL Express

Key Responsibilities

Develops and implements sales strategies, tools and processes in line with overall DHL guidelines
Drives the country market growth and customer retention
Reviews and advises on pricing, product mix, and brand portfolio policies
Supports customer strategies, contract negotiations and supply chain management strategy
Defines improvement areas based on pipeline reporting in collaboration with commercial effectiveness
Analyses the value of key technologies and industry development and identifies change needs within the sales function
Reviews and monitors sales performance periodically and refines sales strategies as required in discussion within the regions
Develops and implement commercial strategies according to company goals and objectives aiming to accelerate growth
Acts to acquire new customers and manage client relationships (new and existing)
Monitors performance of commercial activities using key metrics and prepare reports for SMT
Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share
Develops and oversees the yearly commercial budget
Monitors and controls the commercial budget on a monthly basis
Decides all major commercial projects within country
Ensuring that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.