Environmental, Social, and Governance (ESG) Manager is responsible for developing and overseeing environmental, social and corporate governance policies and procedures, as well as reviewing and appraising proposed transactions to be socially and environmentally sustainable and comply with safeguarding policies and internationally recognized best practices.

The role works with various teams, clients and potentially suppliers to define steps necessary to address compliance gaps where they arise from policy and identifies opportunities to add value proactively, beyond compliance and risk mitigation, and contribute to long-term developmental impact and sustainability.

Environmental, Social, and Governance (ESG) Manager formulates recommendations and requirements for action and incorporates these into applicable internal and related documentation to facilitate proper corporate governance.

The role is responsible for monitoring the environmental, social and governance performance.

Detailed Job Description:
Operational Delivery
Operational Planning

• Provide input to planning process to set goals and objectives for the ESG Compliance function based on the outcomes of the planning to ensure compliance with the applicable laws and regulations.
• Consider the impact of solutions on other areas of the business, as well as the interdependency of units.
• Drive best practice, continuous improvement and innovation at process and procedure level.
• ESG Compliance Risk Management:
• Develop and execute the roadmap/methodology to ensure ESG compliance with the applicable laws and regulations especially Telecommunications and Competition law related legislation through participation by the required MTNC business unit(s).
• Update the ESG compliance policy where necessary and ensure that it is successfully rolled out within the organization.
• Ensure that projects are adequately prioritized and executed with norms within MTNC
• Take ownership of ESG compliance projects and ensure that the required resources and project managers are allocated to these projects.
• Initiate and execute the required ESG risk assessments based on the applicable laws and regulations and produce compliance risk management plans.
• Interact with middle management throughout organization to initiate and provide guidance with regards to the compliance activities that they may be responsible for.
• Provide advice to all Business Units and report on the progress of ESG compliance activities throughout MTNC units to the required stakeholders.
• Provide appropriate guidance to team members, management on the effective implementation of the required laws and regulations so that compliance is evident.
• Liaison with regulatory bodies and Government departments to successfully manage the impact of changings regulations and policies
• Interact with external /third parties such as other mobile operators and regulators to understand the content/scope of compliance initiatives required for MTNC.
• Assure all MTNC procedure and relationships are aligned with legal and regulatory requirements especially
• Prepare process and integration with required Business Units to achieve regulatory approval of rate plans required to be filed with regulator

Compliance Monitoring:

• Produce and maintain a compliance monitoring plan, which contains the high-risk provisions in relation to existing laws and regulations and ensure mitigation actions identified are in place.
• Ensure that the necessary corrective actions are implemented to close any identified regulatory compliance gaps or breakdowns with input from regulatory advisors as identified through the compliance monitoring process.
• Ensure that new products and pricing regimes comply with regulatory legal and commercial requirements agreements
• Manage preparations and filing of all required regulatory reports
• Customer Satisfaction
• Understand customer needs and develop and fine-tune regulatory position accordingly
• Adopt a proactive approach to prevent problems from arising in the future.
• Initiate change to continually improve all aspects of service delivery.
• Drive continuous improvement as an important element of service delivery.

Creativities (improvement/innovation inherent). Indicates the potential for improvement and/or innovation inherent in a position.

• Use an innovative approach to problems, implementing within in time, cost and quality.
• Decision proposing regarding regulatory risk resolution in the implementation phase.
• Creation of business solutions and responses to regulatory risks and issues
• Innovation with regards to the implementation of laws and regulations (within the deadlines set).
• Enhancing and defining processes to further improve the implementation of laws and regulations.
• Applying an understanding of which areas of the business need to be included when implementing laws and regulations
• Negotiation with external / third parties such as other mobile operators and regulators to design innovative solutions for implementation of laws and regulations.

Supervisory/Leadership/Managerial Tasks:

• Be an effective role model for leadership behavior, leading by example with a positive make-it-happen attitude.
• Support decisions publicly once they have been made.
• Conduct effective performance management of task teams.
• Build and enforce a customer centric approach
• Build employee relations and collaborative teamwork
• Communicate actively and effectively resolving any potential conflicts that may arise
• Adapt to different situations
• Manage boundaries that separate units in order to optimize workflow
• Live the MTN Brand – change and influence employees’ behavior
• Influence decision to ensure implementation of compliant activities/products
• Review of existing processes/implementation of processes for compliance purpose

Creativities (improvement/innovation inherent). Indicates the potential for improvement and/or innovation inherent in a position.

• Use an innovative approach to problems, implementing within in time, cost and quality.
• Decision proposing regarding regulatory risk resolution in the implementation phase.
• Creation of business solutions and responses to regulatory risks and issues
• Innovation with regards to the implementation of laws and regulations (within the deadlines set).
• Enhancing and defining processes to further improve the implementation of laws and regulations.
• Applying an understanding of which areas of the business need to be included when implementing laws and regulations
• Negotiation with external / third parties such as other mobile operators and regulators to design innovative solutions for implementation of laws and regulations.

Job Requirements:

Education:

• Education / Business Degree
• 3 year university Degree
• BAC+4
• Degree in management of Regulatory fundamentals, Degree of Telecoms regulator, An advanced degree (at least Masters or equivalent) in engineering, environmental management, environmental sciences, or relevant field.
• Fluent in English with a basic command of French

Experience

• At least 6 – 8 years of relevant experience in working with public sector firms across industry sectors (including consumer electronics, technology and/or manufacturing) to identify environmental/social risk and issues and develop mitigation measures to ensure compliance with good international industry practice.
• Exposure to global development institutions and their operational practice will be a desired attribute, with experience in supervising/managing others;
• At least 6 (to 8) years of relevant experience in telecoms environment,
• minimum 2 years of relevant experience as manager or related level –
• Demonstrated qualifications and seasoning in the field of regulatory, ability to manage high strategic challenges- Experience in managing relations with government, institutions
• Experience working in a medium to large organization.
• Training Project management
• Time Management skills
• Management for results
• Systems: Word/Excel/Powerpoint

Additional Details:

Competencies/Knowledge:

• Compliance Management
• System/Application Management
• Business Planning
• Knowledge of Project management principles and practices
• Quality Management
• Knowledge of cellular best practices
• Broad knowledge of the industry
• Good understanding the regulated environment/political, social and economic situation in the country
• Intermediate knowledge of finance principles
• Computer literacy

Skills

• Conceptual Thinker
• Problem Solver
• Improvement Driver
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute
• Behavioral Qualities
• Unify people/Build a team
• Plan work
• Monitor work
• Problem solving

Email : MTNRecruits.CM@mtn.com

Deadline : 09 February 2022