The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

Job Description

Background

The South-West and North-West Regions have experienced instability since October 2016, which has intensified since October 2017. Increased tensions have led to destruction of property including schools, as well as increasing levels of violence affecting the population, from both the government forces and the non-state armed groups. In October 2018 the UN Cluster system was activated for the response. Plan International Cameroon have been responding to the Crisis with the main response office based in Bamenda, in the North West region. Plan International has made a strategic decision to scale up the response to meet the needs of the affected populations.

As of October 2018, the Crisis has created an estimated 437,000 internally displaced persons, and 27,000 refugees into Nigeria. With the scale up of the Plan International response in Cameroon, we are looking for a CPiE Officer to focus on our Case management programming to those affected by the Crisis. 

The NW SW Crisis Response focuses on Child Protection in Emergencies with cross-cutting WASH & NFI programming.

The successful candidate must be willing to be based in Bamenda. Must be willing to be at project sites where Plan International is responding.

Roles and responsibilities

• Responsible for ensuring proper and quality implementation of the Case management component of the Child Protection in Emergency Projects.
• Facilitate identification of UASC and vulnerable children(tools and methods)
• Ensure response to immediate child protection issues with simultaneous consideration of longer term needs
• Facilitate all trainings on case management for social workers
• Facilitate training of Parents on and care givers on Self-Care and positive parenting in crisis.
• Conduct referral mapping (any other assessments)
• Lead the formation and initial training of foster parents
• Ensure all documentation, case files, reports, and records are maintained
• Facilitate mentoring and coaching of case workers on various topics, as outlined in the implementation plan.
• Maintain documentation and CPIMS systems at the community/state office level: under the guidance of CPIMS Officer,
• Ensure all cases are case managed with confidentiality clause adhered to
• Coordinate case conference meetings
• Ensure that case workers are trained on UASC and registration of the children
• Ensure the quality of the inter-agency case management tools
• In coordination with the CPiE team, support regular participatory activities with different groups of children to identify issues affecting children and assists team to develop appropriate responses.
• Must adhere to the child safeguarding and protection policies and reporting standards.
• Write and submit weekly activity reports to M&E Assistant.
• Ensure that targets for all Case Management related activities are met
• Perform other tasks as requested by CPiE Coordinator.

Qualifications

• Qualification in Psychology - essential

Knowledge, Skills, Behaviors, and Experience Required to Achieve Role’s Objectives:

• Experience of working in Child Protection and preferably Child Protection in Emergencies (essential)
• Experience of working on case management for Children (essential)
• Knowledge of project planning (essential)
• Knowledge & Experience of conducting assessments in Child Protection (essential)
• Strong knowledge and experience of case management systems and protocols (essential)
• Experience of facilitating trainings with adults (essential)
• Knowledge of Positive Parenting methodologies
• Knowledge & experience of dealing with highly sensitive & confidential information (essential)
• Experience of producing weekly update reports
• Experience of line-managing staff, motivating & capacity building
• Knowledge of working and capacity building social workers (essential)

Skills

• Ability to coordinate and organise within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem solving skills.
• Ability to work independently and as a team
• Well-developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders.
• Strong multi-tasking and organizational skills with an ability to focus both on internal issues as well as external demands.
• Proven people management & interpersonal skills (role model in motivating, developing and supporting others), including performance management and the ability to apply situational leadership and applying coaching methods.
• Ability to communication exceptionally well, with empathy and understanding, with children and parents
• Ability to work in stressful environments and be able to manage stress levels

Behaviours

• Committed to Plan International’s strategy and values.
• Communicator.
• Experienced with working with senior management.
• Team player and relationship builder.
• Able to work calmly under extreme pressure and at unpredictable (long) hours during emergency response.

Plan International’s Values in Practice

We are open and accountable

1. Promotes a culture of openness and transparency, including with sponsors and donors.
2. Holds self and others accountable to achieve the highest standards of integrity.
3. Consistent and fair in the treatment of people.
4. Open about mistakes and keen to learn from them.
5. Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

1. Articulates a clear purpose for staff and sets high expectations.
2. Creates a climate of continuous improvement, open to challenge and new ideas.
3. Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4. Evidence-based and evaluates effectiveness.

We work well together

1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2. Builds constructive relationships across Plan International to support our shared goals.
3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4. Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

5. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
6. Builds constructive relationships across Plan International to support our shared goals.
7. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
8. Engages and works well with others outside the organization to build a better world for girls and all children.

Physical Environment

The position holder will work in a typical office environment with some of his/her colleagues in the same office environment and others in the field.

Level of contact with children

High level contact- the job responsibilities of this position does will require the post holder to frequently have any one-to-one contact with children.

We strongly encourage female applicants.

Closing Date: 02/04/2021