SALES REPRESENTATIVE at Intel HR Consulting

Akwajobs   (Douala, Cameroon)

Posted : 22 January, 2020

Category : Commercial, Sales, Business Development   Location : Douala, Cameroon

Job type : Full Time

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SALES REPRESENTATIVE

Reports to: The Commercial Manager
Start date: February 2020
Salary: Negotiable
Opens: 14th January 2020
Closes: 25th January 2020    

PURPOSE

• To bring in new leads and customer base
• To actively assist in the management of clients to ensure customer satisfaction through the delivery of high service standards and manages accounts with less business impact.

PRINCIPAL ACCOUNTABILITIES

• Proactively monitor and manage the end-to-end service delivery process in compliance with all company procedures, ensuring that the promised service is delivered to the customer as per the initial plan and/or that the customers is kept informed of relevant deviations.
• Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to the mutual benefit of the customer and the company.
• Engage in constructive problem resolution and provides solutions.
• Act and communicate proactively and keep customers informed of any issues or changes in the service to be delivered.
• Address root causes and seek continuous improvements-constantly look for easy to improve work processes.
• Work independently and assist the team in realizing goals and standards-share knowledge and best practices.
• Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions.
• By actively engaging the customers and through collaboration with the sales team, identify/propose new value adds services portfolio.
• Monitor and analyse the performances against the KPIs objectives and identify with the relevant departments the improvements actions to put in place.
• Analyze customer portfolio profitability and actively seek to improve the margins and push cost down.
• Ensure that a proper reporting is put in place,to track the progress of the operation and provide relavant information including supporting document to the relevant parties(customers, operation, finance)
• Other tasks that may require their intervention

REQUIRED SKILLS and EXPERIENCE

• 3 years working experience in a related field
• At least Masters Level in a related field
• Good Communication skills, bith verbal and written
• Problem-Solving
• Should be good at listening
• Multitask
• Customer service,
• Rigorous,
• Reporting

Language (s): Written and spoken English and French.

How to Apply

If the above role interests you, kindly fill the form below to apply.

NB: Only shortlisted candidates shall be contacted. If you do not receive a call from our recruitment team by the 28th January 2020, kindly consider your application to be unsuccessful.

INTEL HR Consulting PLC is committed to recruiting in a free, fair and non-biased manner, and we take pride in keeping candidates updated throughout the recruitment process.

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