Senior Manager, Head of Rollout at IHS Towers

Akwajobs   (City of Johansburg, Gauteng South Africa)

Posted : 12 July, 2023

Category : Telecommunications Engineering   Location : City of Johansburg, Gauteng South Africa

Job type : Full Time

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Who We Are

Founded in 2001 by the trio of Sam Darwish, William Saad and Mohamad Darwish, along with a strong team of telecoms sector engineers, IHS Towers is one of the largest independent owners, operators and developers of shared telecommunications infrastructure in the world by tower count, with more than 29,514 towers across nine markets. IHS continues to grow and develop its existing positions and offerings in Brazil, Cameroon, Colombia, Côte d’Ivoire, Kuwait, Nigeria, Peru, Rwanda and Zambia.

Purpose of the Role:

Is to Set operational direction for the Rollout function. Support CTO in driving operational excellence and identification and acquisition of sites, roll-out of key infrastructure (new sites and upgrades) across asset lifecycle, and completion of order fulfilments based on agreed timelines.

Key Responsibilities:

• Support the Chief Technical Officer (CTO) in formulating the overall Technical strategy and leading execution at the departmental (Rollout) level in line with Service Level Agreements (SLAs), budget (Opex/Capex), and quality standards.
• Initiate strategies that continuously improve network uptime and availability while reducing penalty exposures. Ensure all issues impacting sustainable uptime are addressed at any point in time.
• Own quality improvement of the network by leading teams responsible for systematically reducing repetitive and trending network outage root causes.
• Lead roll out of key infrastructure (new sites and upgrades) across asset lifecycle by ensuring effective and efficient implementation of processes and procedures for identifying and acquiring sites and completing order fulfilments within agreed timelines, budget and quality standards.
• Develop and maintain relationships with customers at head-office level to accurately express customer demand and manage expectations across the Rollout function.
• Support and collaborate with peers across Technical on projects and activities aimed at achieving overall cross-functional and regional objectives.
• Drive innovation across Rollout with a focus on work methods, techniques, and processes for improvement.
• Ensure quality of data shared is accurate and optimal to facilitate better decision-making internally and client discussions externally.
• Support resolution and management of landlord issues at head office level.
• Apply cross-disciplinary perspectives from Supply Chain, Legal, and Community Relations in evaluation of Understand how cross-functional perspectives/ inputs from Supply Chain, Legal, and Community Relations affect execution of Rollout’s plan and communicate implications to peers across Technical whose regions and/ or projects may be impacted.
• Oversee consolidation of reporting templates to enable and sustain a holistic view of the Rollout function.
• Promote knowledge sharing with other teams across Technical.
• Develop and implement measures to boost efficiency and optimize costs across Rollout.
• Ensure all audit issues within Rollout are cleared by accountable team-members.
• Perform other tasks and duties as assigned by the Chief Technical Officer (CTO).

Qualifications and Experience

• Bachelor’s degree in Telecommunications Engineering or related discipline.
• Master’s degree in a relevant engineering discipline and/ or MBA will be an asset.
• Experience Required
• +18 years’ experience in telecoms infrastructure deployment and project management, with most recent 5 years in a senior leadership role

Our Values:

Customer Focus

• Understanding and exceeding our customers’ needs
• Developing trusted, reliable and collaborative relationships
• Consistently operating at the highest standard of service and delivery
• Enabling our customers to achieve their connectivity and sustainability goals

Boldness

• Being courageous in expanding existing markets and developing new ones
• Demonstrating robustness and thoroughness in our analysis and decision making
• Confidently pursuing financial returns and long-term growth
• Always being forward thinking, ambitious and operating with agility

Innovation

• Constantly seeking new and improved ways to deliver our products and services
• Championing engineering excellence and growth
• Working to create a collaborative and supportive operating environment
• Contributing to the broader advancement of our industry

Integrity

• Being ethical, transparent and honest in everything we do
• Operating with the highest standards of corporate governance
• Upholding robust anti-bribery and anti-corruption practices for our business, suppliers and
• Treating all with respect and dignity while protecting fundamental human rights

Sustainability

• Safeguarding the health, safety and wellbeing of all stakeholders
• Constantly seeking to create positive impact in the communities we serve
• Providing a diverse and inclusive environment for our people, delivering education opportunities enabling them to thrive Working to reduce the environmental impact of our operations

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

 

If this sounds like you, we encourage you to apply!

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