Specialist - Project Management IT at MTN

Akwajobs   (Douala, Littoral Cameroon)

Posted : 18 February, 2022

Category : Information Technology & Services   Location : Douala, Littoral Cameroon

Job type : Full Time

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"Mission/ Core purpose of the Job:

• Leads the delivery of complex, critical and /or large-scale Technology projects/program/portfolio that typically affect many users and subscribers from inception, design, planning, implementation, testing and closure; on time, cost, within the defined scope and quality.

Detailed Description

"

Staff Leadership and Management

? Ability to work in a team

? Responsible for self-learning and development with guidance from the Manager

? Ensure cohesive working with the CoE

? Accountable for meeting and prioritising own targets / deadlines

? Provide information to the Manager on work accomplishments, individual / team challenges

? Lead team meetings and contribute on specialist / technical areas when required

? Review performance metric dashboards prepared on various performance metics and provide input to the manager

Operational Delivery

Project Initiation

• Provide high-level input into the benefits, costs and available options in a business case

• Undertake a feasibility study to ensure all options are achievable

• Vendor management and Governance

• Create terms of reference which specify the project objectives and scope

• Articulate and negotiate consensus on a final vision of the core project goals from scoping the requirements of all stakeholders, including the project owner

• Source suitably skilled and qualified project team members – gather Project owner inputs regarding project team members

• Input into the Project Management Methodology for MTN

Project Planning

• Create a project plan, outlining the sequence of all activities and tasks in order to accomplish goals within constraints such as time, cost and agreed quality standards.

• Define all guidelines, quality targets, standards, assurance and control procedures – gather project owner inputs regarding quality targets and content guidelines

• Identify resources needed and schedule people, equipment and material resources within the project

• Produce a risk plan to identify and mitigate project risks, taking local conditions and competitor activity into account

• Document the acceptance criteria for each project deliverable

• Establish a clear communication plan for the project

• Liaise with Procurement to ensure proper provision of goods and services required

• Consider the long term (1-2 years) implications of the project outcome from a broader perspective

• Consider the impact of project outcomes on other areas of the business, as well as the interdependency of units

Project execution

• Ensure projects are delivered in line with the Project Management Methodology, project standards, and MTN strategy, in accordance to the business requirements and in conjunction with stakeholders

• Manage the day-to-day operational aspects of the project process and scope

• Provide expertise in the process specificities of the delivery of a particular project stream

• Ensure efficiency and flexibility in the management of resources (people, finances)

• Oversee the approval process for all project change requests

• Continuously monitor progress in terms of the status of the project plan. Resolve issues affecting the project, keeping all stakeholders properly informed

• Ensure execution of all content related activities – escalate if deliverables are not developed

• Oversee the construction of all project deliverables

• Gain acceptance from project owners for each deliverable produced

• Build and maintain solid relationships with all MTNC stakeholders

• Identify, record, analyse and manage potential and actual opportunities, issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost

• Manage the process of innovative change

• Anticipate and manage deviations from the project plan early, and keep all participants and stakeholders informed

• Revise project plans as appropriate to meet changing needs and requirements

• Drive best practice, continuous improvement and innovation at process and procedure level

• Provide input into the project appraisal process, capturing and using relevant lessons learned

Information management / Reporting

• Collate and provide all relevant project documentation to the Project Support Office

• Ensures project documents are complete, current, and stored appropriately

• Document a project closure report

• Provide constant status reports and feedback as to project delivery and support deliverables to project owners and other stakeholders

• Keep the project team well informed of changes within the organization and general corporate news

• Generate specific project-related reports as required by the business

Project Budget Management

• Assume ownership of and maintain the project budget. Optimize the budget to ensure delivery of the project remains within the defined budget

• Analyze project profitability

• Monitor project costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximizing cost/benefit ratios

• Identify areas where money is lost and seek ways to reduce expenditure

Customer Satisfaction (internal)

• Understand customer needs and develop project plans accordingly

• Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures

• Put contingency plans in place to prevent delays and enhance the customer experience

• Adopt a proactive approach to prevent problems from arising in the future

• Identify trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery

Job Requirements

"Education:

 

Minimum of first degree or Engineering diploma in Computer Science, Telecommunication, Information Technology/Systems or Project Management or related field from a reputable institution.

Fluent in French and English

Experience

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