TECHNICAL CONTENT DEVELOPER

Brite Academy   (Buea)

Posted : 11 July, 2020

Category : Web Development   Location : Buea

Job type : Full Time

---

BRITE ACADEMY

Brite Academy (Brite) is an international social innovation, human and technology-driven company with headquarters in Buea, Cameroon. Brite Academy is created to train and prepare students and graduates with skills, practical trainings and mentorship needed for the 21^st century job market through “Reskilling to jobs of the future”.

DUTIES AND RESPONSIBILITIES

We need an experienced Content Developer/Instructor who is passionate about learning and adept at mastering new technology, including our Brite Academy products and supporting partner technologies.  You will use your knowledge, skills, and experience to build engaging technical training content that supports rapid-release product launches for industry-leading enterprise software.  You will leverage these strengths to effectively deliver content in the classroom, ensuring that learning is meaningful and engaging.

In this role, you will collaborate with your co-workers in Education Services, product development, product management, and field consultants (SMEs) to inject context and value into our training materials.  You will design lab exercises that reinforce skills and make training more sticky. You will build product demonstration videos to support e-learning.  You have an eye for detail but know how to avoid gold-plating.  These skills help you deliver an exceptional training experience in the classroom that results in high learner satisfaction and enablement.  Ultimately, you love helping learners learn – quickly, creatively, and competently.

The Education Services team is growing to keep pace with Brite’s digital transformation. We design, develop, and maintain content that teaches our customers, partners, employees, and third parties how to implement and integrate our highly configurable products.  We also build certifications that validate competency to improve implementation efficiency and quality.  Our training is often the first time the customer’s project team sees the Brite products that they will be implementing.  Your work will help elevate their first impression of our products, and the value they unlock.  More importantly, your content and delivery style will help learners deepen their knowledge, improve their competency, and increase their confidence with Brite Academy products.  To learn more about Brite Academy programs, visit our online education at www.briteacademy.net

 

Key Assignments

·       Design, develop, and maintain single-source training content for varied delivery approaches, including ILT, e-learning, and exams

·       Prioritize learning objectives to deliver the most critical content shortly after the product release date

·       Build lab exercises, virtual machine environments, and training data to support hands-on learning

·       Resolve issues/defects in the content, as needed, in a timely manner

 

Core Responsibilities

·       Demonstrate mastery of the technical functionality and roles that you will support

·       Gather and analyze learning requirements for key personas

·       Design, develop, and maintain courseware and class development environments 

·       Recommend and deploy improvements to work, team processes, and department standards

·       Prepare tools, presentations, examples, evaluations, exams, labs, and simulations to teach product features and functionality that enable technical competency

·       Build and maintain good working relationships with engineers, product managers, technical writers, field consultants, instructors, and other Education team members

·       Prioritize learning objectives based on need; comfortable saying “no” to lower priority or conflicting learning objectives

·       Willing to teach up to 20 learners, particularly early versions of your content that may not be fully completed

·       Adept observer who can quickly incorporate lessons learned from the classroom back into the training materials

 

Qualifications

·       Experience estimating and owning course development project activities from beginning to end

·       Experience with e-learning development tools

·       High technical aptitude with a proven ability to quickly grasp technical concepts and distill technical information into meaningful, consumable learning bites

·       Mastery of tools, principles, and best practices for developing technical training course materials

·       Able to develop engaging graphic-based content that goes beyond simple bullet point lists

·       Efficient at building effective exam questions using certification best practices

·       Exceptional communication skills, both written and verbal

·       Track record of continuous improvement in the work you do and the deliverables you create

·       Willingness to give and get constructive feedback

·       A flexible, enthusiastic, collaborative work style

·       Public speaking experience

·       Strong attention to detail

·       Fluent in English with both general and technical writing experience (samples required)

·       Required skills and experience in these areas:

·       Relational databases

·       Object oriented programming 

·       XML-based software configuration

·       Experience documenting microservices

·       Modern software IDEs, including basic debugging tools

·       Business analysis and testing

·       Desired skills and experience in any of these areas:

·       Tech4Education products

 

·       Java

·       OAuth

·       Webpack

·       Integration technologies such as REST and JSON-RPC

·       Virtualization technologies

·       JavaScript, CSS and HTML

·       Amazon AWS or other cloud infrastructure knowledge

·       Salesforce/Salesforce Financial Services Cloud development

·       Some experience with JavaScript frameworks such as ReactJS and AngularJS

·       Scrum/Agile practices, ideally with content development

·       Verifiable experience as an instructor or facilitator for adult learning

·       Business proficiency in French

 

Competencies
The consultant should have a relevant degree and background in computer science and information technologies/or communication and an ability to work with a diverse range of colleagues to bring stories to life.
A minimum of 4 years’ experience with a proven professional record working in the field of
communication, preferably in the area of education
Excellent spoken and written skills in English and French.
Interested individuals must provide proof of competence, including links to written and published articles, press releases, op-eds, media advisories and impact stories.

How to Apply

If you are interested in this position, please send a CV and cover letter stating why you are a suitable candidate, in English, by email, to the following email address: info@briteacademy.net  and copying gernj208@gmail.com  with subject line “Technical Content Developer” by August 19^th, 2020. If your profile is suitable, we will contact you for an interview.

 

For more information about Brite Academy, visit us at www.briteacdemy.net

 

Please note: Only suitable candidates will be contacted.

We look forward to hearing from you!

Apply for this job