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TELLERS ( JOB ID Code: NPNTEL008)

Akwajobs   (Yaounde, Cameroon)

Posted : 17 June, 2024
Category : Banking jobs   Location : Yaounde, Cameroon
Job type : Full Time
  • A teller is responsible for the day-to-day financial transactions of customers of the MFI

  • Bank tellers must possess excellent basic math/counting skills, as well as exceptional people skills.

  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals,

  • Serves customers by completing account transactions.

  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

  • Sells cashier’s checks, traveler’s checks, and series e bonds.

  • Answers questions in person or on telephone and refers customers to other bank services as necessary.

  • Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.

  • Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.

  • Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

  • Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.

  • Reconciles loan coupons and other transactions.

  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.

  • Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.

  • Maintains customer confidence and protects bank operations by keeping information confidential.

Requirements:

 

  • Minimum of a High School,  BTS, HND or any related field relevant to the job description

  • Must be customer, service oriented and friendly and humble

  • Excellent people skills

  • Ability to work in a team Significant previous experience in the banking or Microfinance industry

  • Excellent computer skills; experience in financial software, Microsoft Office Suite

  • Exceptional knowledge of banking, accounting, Ability to manage employees, while multitasking large projects

  • Pays strict attention to detail

  • Excellent written and verbal communication skills

apply via email to info@npnconsulting.com with subject "TELLERS"